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Vinod Kachroo, CIO“We demonstrate the amalgamation of an insurtech company’s mindset, agility, and value alongside having the stability of a traditional enterprise that has been growing at a rapid pace,” adds Kachroo. SE2 is well-positioned to lead the transformation wave in the insurance space, with the ability to help insurance carriers develop, launch, market, and scale their products. The firm also allows insurers to better serve their partners in a more consistent and defined manner through its digital platform.
At the core of SE2’s platform is the versatility to support both the closed block and open block insurance policies. The company allows clients to administer their closed block business with better service models, attractive costmodels, and change their operational model from CapEx to OpEx.
The company’s specialization in helping insurance firms launch their direct-to-consumer offerings can be exemplified through its association with a large Tier-1 insurance company that was searching for a way to launch a profitable and efficient direct-to-consumer channel, and also internally monitor the time and cost constraints. To assist the client through this process, SE2 deployed its Digital Direct Life solution for them and developed APIs to reduce the timeline and cost of product launch. “Our team launched their first direct-to-consumer product with an engagement platform and a payment gateway integration in four months,” says Kachroo. This is a unique experience where a firm can accept an application from a customer, underwrite it, go through case acceptance, receive payment through a payment gateway, and get a policy issued and printed in just 5-10 minutes.
SE2 has scripted many such success stories for a vast client base since its inception via a phase-gate agile process. In each of its associations with the customers, the firm signs aservice level agreement (SLA) and thereafter deploys the platform in a step-by-step manner, executing multiple features in various developmental cycles. The SE2 team then carries out user acceptance testing alongwith the client before the final and last phase of the deployment.
With such a streamlined implementation approach andthe right set of offerings to transform the insurance industry, SE2 is now focusing on expanding its business to improve their ability to provide a next-generation customer experience to their carrier clients, the end-customers they serve. The company is also partnering with a myriad of insurtech start-ups and industry experts to change the present state of the market. Another step in this direction is its investments in hiring and training insurance domain experts who are able to leverage big data, new-age technologies such as artificial intelligence, machine learning, and blockchain that are drastically changing the way almost every industry operates.
FREMONT, CA: The end users and distributors are now seeking an engaging and enhanced experience which compelled the industry to recognize the need for a technological shift, to replace the legacy platforms that hinder growth, and lack agility. SE2, a technology platform and third-party administration company helping insurance companies, announced an increased investment in Life.io, a customer engagement technology platform. This collaboration focusing on delivering customer centricity and technology will be a real asset to carriers looking for efficient and effective solutions in a landscape where consumer expectations for fast, easy, and fun digital experiences continue to increase.Read More
